We understand how valuable your personal information is. That's why 20bet-we use the highest security standards to protect your privacy at every step.
Six core pillars of our Privacy Policy that form the foundation of your trust.
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. Hackers and third parties cannot access your data.
20bet never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
You can view, edit, or delete your information at any time. Requests submitted to our support team will be actioned within 72 hours.
Your data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted to keep the system protected.
20bet only sends you information and offers that are relevant to you. You can turn off notifications or unsubscribe from marketing emails at any time.
We strictly comply with GDPR and international data protection regulations. Your right to privacy is our highest priority.
This Privacy Policy ("Policy") 20bet Governs the data agreement between the platform and all its users. 20betBy using -'s website, mobile app, or any of our services, you are deemed to have accepted this privacy policy.
We have one goal — when you 20bet-whether you're placing bets on cricket or football, enjoying Live Casino, or managing your account, your data stays completely secure at every moment. We believe transparency and respect for user privacy are the foundation of a trustworthy service.
This privacy policy applies to all users in Bangladesh and other countries 20bet Applies to all users — registered members, guest browsers, and mobile app users alike.
20bet Only collects information necessary to operate our services. Collecting unnecessary or excessive data goes against our policy.
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Name & Date of Birth | Age Verification & KYC | Yes |
| Mobile Number | Account Verification & Communication | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| IP Address | Fraud Prevention | Automatic |
| Betting History | Service Improvement & Support | Automatic |
Collected data is used solely for its designated purpose. 20bet Never misuses your information.
We never sell your data to advertising networks or use it for purposes unrelated to betting.
Your data is retained only for as long as necessary, after which it is securely deleted or anonymized.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & KYC Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| Betting History | 3 Years | Dispute Resolution |
| Customer Service Records | 2 Years | Quality Improvement |
| Marketing Preferences | Until consent is withdrawn | Personalization |
If you request permanent closure of your account, we will securely destroy all your data once the retention periods above have elapsed. No data will be kept beyond those periods, except where required by law.
20bet Uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling certain essential cookies may affect how some features of the platform function.
20betAs a user, you have full control over your own information. You can exercise the following rights at any time.
You can request to view any personal information we hold about you.
Contact our support team to correct any inaccurate or incomplete information.
You may request deletion of your data unless we are required to retain it by law.
You can request that we stop using your data for specific purposes.
You can request a copy of your data in a standard, portable format.
You can object to your information being used for marketing or profiling purposes.
Upon receiving any data-related request, we typically respond within 72 Hours We respond within this timeframe. Complex cases may take up to 30 days, and we will keep you updated on progress.
20bet Uses industry-leading technology to keep your data secure. Please note that no one can guarantee 100% security on the internet.
Never share your password or login credentials with anyone. No 20bet employee will ever ask for your password.
20bet Strictly for users aged 18 and above. We never knowingly collect information from or provide services to minors.
This Privacy Policy may be updated from time to time due to business changes, new legal obligations, or technological developments.
For any privacy-related questions, concerns, or complaints, please reach out to our dedicated support team.
We take all privacy-related complaints seriously and aim to provide an initial response within 48 hours.
Here are answers to the most frequently asked questions from 20bet users.