Betting should be a form of entertainment, not an addiction. 20bet-we are committed to building a culture of responsible play. With your wellbeing and your family in mind, we want to create a positive betting experience — together.
Entertainment is the goal: We see betting as entertainment, not a source of income. Keep that mindset going into every session.
Stay within your limits: Our platform gives you tools to set limits on deposits, losses, and time spent.
We're Here in a Crisis: Our support team is available 24 hours a day to help you with any issue.
18+ only: We enforce strict age verification. Protecting minors from betting is our highest priority.
Full transparency: We're always honest about the odds of winning and losing. No false promises, ever.
We provide multiple effective tools to keep your betting experience on 20bet safe and enjoyable.
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect automatically — and any increase requires a 24-hour waiting period.
Your session ends automatically once you hit a set loss limit. This feature helps you stay level-headed and make clear decisions.
Decide how long you want to play before you start. When your time is up, you'll get a reminder so you can take a conscious break.
Take a voluntary break anywhere from 1 day to 6 weeks. During this time, you won't be able to place bets from your account. Step away, clear your head, and come back refreshed.
Self-exclusion lasts anywhere from 6 months to 5 years. During this period, your account will be fully deactivated and all promotional messages will be turned off.
Your win/loss history will be shown to you at regular intervals. This transparency helps you make informed decisions.
Betting addiction develops gradually and can be hard to recognize on your own. Watch for the signs below — catching them early is the best way to stay in control.
If you notice any of these signs, contact our support center right away or activate self-exclusion. Seeking help isn't a sign of weakness — it's a sign of strength.
Spending more than your set monthly budget, or betting with money meant for rent or food — these are clear warning signs.
Chasing losses — placing bigger bets out of anger or frustration after a loss — is one of the clearest signs of problem betting behavior.
Lying to family about betting or hiding how much you've spent — this behaviour is a signal that something is wrong, even to yourself.
Feeling irritable, restless, or low when you can't bet are signs of emotional dependence.
Telling yourself "this is the last one" but being unable to stop — this cycle is a clear sign of problem gambling.
Borrowing from friends or family, or betting on credit, is a serious sign of financial and emotional distress.
Activate these protections in just a few seconds from your account settings.
After logging in, click the profile icon on the top right and select the "Responsible Gaming" section.
Set deposit, loss, or time limits. Enter an amount and choose a timeframe (daily/weekly/monthly).
If you feel the need, activate self-exclusion right away. Once set, it cannot be cancelled before the chosen period ends.
If you're having trouble using our tools or need urgent assistance, visit our Help Center or connect with us via live chat — we're always here for you.
Answer the questions below honestly. This isn't a test — it's simply a chance to know yourself better.
1. In the past month, have you spent more on betting than your budget allowed?
2. After a loss, do you feel the urge to bet more to recover what you lost?
3. Are your family or friends concerned about your betting habits?
4. Do you feel restless or irritable when you're not betting?
5. Do you see betting as entertainment, or as a way to earn money?
To enjoy betting on 20bet, follow a few simple rules. They're not just there to protect your money — they protect your peace of mind too.
20bet believes betting is a responsible activity. Keep these core principles in mind whenever you play on our platform.
There's no guarantee you'll win every bet. This is entertainment, not an investment.
Don't chase losses by placing more bets to try to win back what you've lost.
Family time and financial responsibilities always come before betting.
If something feels wrong, don't wait to get help — reaching out takes courage.
Avoid betting when you're under the influence of drugs or alcohol.
Take a few days off each week rather than betting every day.
Here are answers to the questions 20bet users ask most.